Support

Need help with SubGuardian?

We are here to help with subscription tracking, renewal reminders, Premium access, import, export, backup/restore, and general app questions across iOS and Android.

Email support

Contact

Email: support@subguardian.com

What to include

Your device model
Your iOS, iPadOS, or Android version
A short description of what happened
The steps you took before the issue appeared
Screenshots or screen recordings, if helpful

Common help topics

Subscription tracking and renewal dates
CSV or XLSX import support
Export and backup support
Premium subscription questions
App Store or Google Play billing questions

Billing and cancellations

Premium billing is managed by the store where you subscribed. Apple App Store subscriptions are managed through Apple ID settings. Google Play subscriptions are managed through Google Play. SubGuardian cannot directly cancel third-party subscriptions or provider charges for you.

Privacy and legal

For policy and responsibility information, visit the Legal, Privacy Policy, and Terms of Use pages.

Response time

We aim to respond as promptly as possible. Including clear details in your message helps us investigate faster.